Introduction
Welcome to CEO993. We understand that sharing personal information on an online platform can feel like a concern. That's why we want to be transparent from the start — this Privacy Policy clearly explains what information we collect, why we collect it, and how it is kept safe.
By using the CEO993 website or app, you agree to this Privacy Policy. This policy exists not just as a legal obligation, but as a commitment to building an honest relationship with you.
What Information We Collect
CEO993 only collects the information we actually need. We do not retain any unnecessary personal data. The information we collect falls into two main categories:
1. Information You Provide Directly:
- Name, email address, phone number, and date of birth — collected at registration.
- ID document details (NID/Passport) — collected during KYC verification.
- Payment information — collected during deposits and withdrawals.
- Information provided when contacting customer support.
2. Information Collected Automatically:
- IP address and device information.
- Browser type and operating system.
- Time of visit, duration of stay, and pages viewed on the site.
- Data obtained from cookies and similar tracking technologies.
How Your Information Is Used
CEO993 uses collected information only for the purposes listed below. Your data is never used for any other reason.
| Purpose | Explanation |
|---|---|
| Account Management | To complete your registration, login, and account verification process. |
| Transaction Processing | To process deposits and withdrawals securely and prevent fraud. |
| Customer Service | To resolve your queries or complaints quickly. |
| Security Assurance | To detect suspicious activity and keep the platform secure. |
| Service Improvement | To analyze user experience and improve CEO993's services. |
| Legal Compliance | To comply with applicable laws and regulatory requirements. |
Cookie Policy
CEO993 uses cookies on its website — most people are familiar with that. But it's worth knowing why we use them and how they affect you.
Cookies are small text files stored in your browser. CEO993 uses the following types of cookies:
- Essential Cookies: Essential for core site functionality, such as maintaining login sessions.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand site usage patterns and improve our services.
- Marketing Cookies: To show you relevant promotions. You can opt out of this at any time.
You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may prevent some features of the site from working properly.
Data Sharing & Third Parties
CEO993 does not sell your data. However, limited information may be shared with trusted third parties where necessary to deliver our services.
- Payment Processors: Necessary information is shared with licensed payment gateways to process deposits and withdrawals securely.
- Identity Verification Services: Information may be shared with accredited verification agencies to complete the KYC process.
- Legal Authorities: Information may be disclosed to relevant authorities when required by a court order or legal obligation.
- Technology Providers: Trusted technology partners for hosting, analytics, and cybersecurity.
Every third party is contractually bound to uphold CEO993's privacy standards. Your data is used only for specified purposes and nothing beyond that.
Your Rights
CEO993 believes you should have full control over your own data. That's why we provide you with the following rights:
- Right to Access: The right to know what information CEO993 holds about you.
- Right to Rectification: The right to correct inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request that the use of your data be restricted in certain circumstances.
- Right to Data Portability: The right to receive your data in a structured, portable format.
- Right to Object: The right to object to the use of your data for specific purposes.
To exercise any of these rights, please contact the CEO993 support team. We aim to respond within 30 business days.
Data Retention Period
CEO993 does not store your data indefinitely. A specific retention policy applies to each type of information:
- All profile information is retained for as long as the account remains active.
- Financial transaction records are kept for 5–7 years in accordance with legal requirements.
- KYC documents may be retained for up to 5 years after account closure.
- Support contact records are retained for up to 2 years.
- If you withdraw your marketing consent, the relevant data will be deleted within 30 days.
Security Measures
CEO993 uses industry-leading security technology to protect your privacy. Our layers of protection include:
- 256-bit TLS/SSL encryption on all data transfers.
- Sensitive data stored on our servers is kept encrypted at all times.
- Regular security audits and penetration testing.
- AI-powered monitoring system for detecting suspicious login attempts.
- Staff access to data is strictly limited and fully logged.
- Two-factor authentication (2FA) is available for all accounts.
That said, no digital system is 100% secure. Keeping your password safe and avoiding logins over public Wi-Fi are steps you can take to protect yourself as well.
Minor's Privacy
CEO993 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we suspect that a minor's information has entered our system, we will delete it immediately and close the associated account.
If a parent believes their child has created an account on CEO993, please contact our support team right away.
Policy Changes
CEO993 may update this Privacy Policy from time to time. When significant changes are made, we will:
- We will post a notice in a prominent location on the website.
- We will notify you via your registered email (for significant changes).
- We will update the "Last Updated" date on this page.
Continuing to use CEO993 after any updated policy takes effect will be considered your acceptance of the revised terms. We recommend checking this page periodically.